Frequently Asked Questions

Yes. Right-handed players hit facing the unit, while left-handed players swing over it, similar to a swing stick. The NOVA sits less than a golf ball high off the ground, so there's nothing to adjust or reposition between players.

No. Nova does not require any stickers on your clubface or shaft. Just set it down and start swinging.

Nova Golf Entertainment System, 12V DC power adapter, and 3m (10ft) power adapter barrel extension. No additional hardware or accessories required to start hitting shots.

Minimal setup requires roughly 2 feet by 6 feet for a putting setup on a slim putt-out mat. A full simulator bay will need more room for your swing and projection screen.

No, the NOVA requires the full time use of the included AC adapter.

Nova measures ball speed, vertical and horizontal launch angles, total spin, spin axis (backspin and sidespin). All data is displayed in real time on the Nova Dashboard.

Nova provides derived clubhead data points through Open Golf Coach, including: shot name, shot rank, club speed, smash factor, distance efficiency, club path, face to path, and face to target.

Yes. Nova connects directly to GSPro with no additional fees and no subscription required. Just connect and play.

Nova's companion dashboard is web-based, so it works on any device with a browser: Mac, PC, tablet, or phone. For simulator software like GSPro, Infinite Tees, or Open Golf Sim, check those apps' own system requirements (most run on Windows).

Apps are available to guide you through setup, but we don't intend for you to use the app during play. The NOVA Dashboard website is available on every device you own and supports mobile.

We offer a Windows app to connect to GSPro, Infinite Tees, Open Golf Sim, Fitness Golf, Drills Golf, and more. Available from the Microsoft Store.

Nova requires an internet connection for initial setup and firmware updates. For day-to-day use, it connects to your local network to communicate with your PC or phone. An active internet connection is recommended for the best experience.

Nova utilizes Wi-Fi, no cables needed.

Connectivity and gameplay with any simulator software will always be free from our end, with no annual fees or hidden costs for owning the device. For additional features, such as a library of shot images, we plan to offer them as optional add-ons with flexible monthly billing. Our goal is to provide valuable extras that enhance your experience, ensuring you feel satisfied with your purchase.

You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product's warranty information. Additional features will be added to the account page in the near future.

Your credit card will be charged within 24 hours from the time you place your order.

Yes, we ship to most countries. International orders may be subject to local customs duties and taxes, which are the responsibility of the buyer. Shipping costs and delivery times vary by destination. Reach out to us at support for a quote.

Nova may be returned within 30 days of purchase for a full refund less shipping costs, no questions asked. International return orders may be subject to return shipping fees. For full details, see our Warranty & Returns page.

Nova comes with a standard manufacturer's warranty. For full warranty terms and coverage details, see our Warranty & Returns page.